Law Enforcement

Lawful request handling draft

This policy describes the intended handling of law enforcement and government requests. It must be finalized with legal counsel before production launch.

Principles

Request handling

  • Require valid legal process before disclosing non-public account or workspace information.
  • Narrow requests to the affected account, workspace, session or time window where possible.
  • Do not create data that is not collected in the ordinary operation of the service.
  • Notify affected customers when legally permitted and operationally appropriate.
  • Record request handling in an internal procedure before production launch.